
The Voice of Authority: 10 Communication Strategies Every Leader Needs to Know
Dianna Booher
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Based on exclusive interviews with the ABB top management team and privileged sessions with the CEO, this book takes you inside Europe's most admired company to discover the ABB way. It offers the five guiding lights for the connected corporation, the four types of ABB manager, the steps to creating a global knowledge machine and the master plan for the next millennium.
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